Frequently Asked Questions

We’re here to make access easy. If you don’t see your question below, please don't hesitate to contact us at any time.

Q: What services does Flemer Linguistics offer?
A: We provide professional American Sign Language (ASL) interpreting services for a variety of settings, including education, medical, legal, business, and community events. Our interpreters ensure full communication access for Deaf and hard-of-hearing individuals.

Q: What is the E.A.R.S. Division?
A: E.A.R.S. (Equal Access Real Estate Services) is our specialized branch connecting Deaf/ASL-fluent real estate agents, interpreters, and clients nationwide. We work to ensure accessibility at every step of the home-buying and selling process.

Q: How do I request an interpreter?
A: Use our Contact page to submit your request. Include the date, time, location (or virtual platform), and nature of the event. The more details you provide, the faster we can confirm an interpreter for you.

Q: Do you offer virtual interpreting?
A: Yes. We offer remote video interpreting through secure platforms for appointments, events, or meetings when in-person services aren’t possible.

Q: What areas do you serve?
A: We are based in Florida and serve clients nationwide through our network of interpreters. If you’re outside our immediate area, contact us to discuss virtual or travel-based options.

Q: How much do services cost?
A: Rates vary depending on assignment length, content, and travel needs. After you submit your request, we’ll provide a custom quote. There are no hidden fees — transparency is our policy.

Q: How far in advance should I book?
A: We recommend at least 2 weeks’ notice. Rush or same-day requests may be accommodated depending on availability.

Q: What is your cancellation policy?
A: Cancellations must be made at least 48 hours in advance to avoid charges. Late cancellations may be billed at the full rate.

Q: Are your interpreters certified?
A: Yes. We work with credentialed, experienced interpreters who adhere to the NAD-RID Code of Professional Conduct and strict confidentiality standards.

Q: What if I have an issue or concern?
A: Your satisfaction matters. If something goes wrong, contact us promptly so we can make it right — whether through follow-up support, feedback, or adjustments.

Still have questions?
Contact us today — we’d love to help make your next event accessible.